Effective Date: May 10, 2026
Website: endryx.com
Business Name: Endryx
Location: Illinois, United States
Customer Support: support@endryx.com
Endryx (“Endryx,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, protect, and retain personal information when you visit endryx.com, create an account, place an order, contact us, subscribe to marketing, submit content, or otherwise interact with our website, products, and services.
By using endryx.com, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website.
1. Scope of This Privacy Policy
This Privacy Policy applies to personal information collected through:
endryx.com
Checkout and order forms
Customer accounts
Contact forms
Newsletter or email signup forms
Customer support communications
Product reviews or user-submitted content
Cookies, pixels, analytics tools, and similar technologies
Social media interactions connected to Endryx
Other online services that link to this Privacy Policy
This Privacy Policy does not apply to third-party websites, platforms, payment processors, shipping carriers, social media platforms, or services that we do not own or control. Those third parties may have their own privacy policies.
2. Information We Collect
Endryx may collect different types of information depending on how you interact with our website.
2.1 Information You Provide Directly
We may collect personal information you choose to provide, including:
Full name
Email address
Phone number
Billing address
Shipping address
Account login information
Order information
Product preferences
Size selections
Contact form messages
Customer support messages
Return, refund, defect, or order-issue details
Photos or evidence submitted for support claims
Reviews, comments, feedback, or testimonials
Marketing signup information
Any other information you voluntarily submit to us
2.2 Order and Transaction Information
When you place an order, we may collect and process information related to your purchase, including:
Products ordered
Product size, color, quantity, and variation
Order number
Order date
Payment status
Shipping method
Delivery status
Refund or replacement status
Fraud-prevention indicators
Customer support history related to the order
Payment information may be processed by third-party payment processors. Endryx does not intentionally store full credit card numbers on our own servers. Payment processors may collect and process payment details according to their own privacy policies and security practices.
2.3 Automatically Collected Information
When you visit endryx.com, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Referring website
Pages visited
Time and date of visit
Time spent on pages
Click activity
Approximate location based on IP address
Website performance data
Cookie identifiers
Shopping cart activity
Checkout activity
Error logs
Security logs
This information helps us operate the website, improve performance, understand visitor behavior, prevent fraud, and protect our business and customers.
2.4 Cookies and Tracking Technologies
We may use cookies, pixels, tags, scripts, web beacons, local storage, and similar technologies to operate and improve our website.
These technologies may help us:
Keep items in your cart
Remember your preferences
Enable checkout functionality
Improve website speed and performance
Analyze website traffic
Understand which products visitors view
Measure marketing performance
Prevent fraud and abuse
Improve security
Personalize website experiences
Some cookies are necessary for the website to function. Others may be used for analytics, advertising, or marketing if enabled.
3. How We Use Personal Information
Endryx may use personal information for the following purposes:
To operate endryx.com
To process and fulfill orders
To process payments
To ship products
To send order confirmations
To send shipping and delivery updates
To provide customer support
To review return, refund, defect, damaged item, or wrong-item claims
To verify order information
To prevent fraud, chargeback abuse, and unauthorized transactions
To protect the security of the website
To respond to questions, messages, and support requests
To manage customer accounts
To improve website functionality and user experience
To understand product interest and website performance
To send marketing emails if you sign up or otherwise consent where required
To manage promotions, discounts, and offers
To display or moderate reviews and customer-submitted content
To comply with legal, tax, accounting, and regulatory obligations
To enforce our Terms & Conditions and other policies
To protect the rights, property, safety, and interests of Endryx, customers, and others
We do not use personal information for purposes that are materially different from those described in this Privacy Policy unless we provide notice or obtain consent where required by law.
4. How We Share Personal Information
Endryx may share personal information with trusted third parties when necessary to operate our business, fulfill orders, provide services, comply with law, or protect our rights.
4.1 Service Providers
We may share information with service providers that help us operate our store, including:
Website hosting providers
E-commerce platform providers
Payment processors
Fraud-prevention providers
Shipping carriers
Fulfillment providers
Email service providers
Customer support tools
Analytics providers
Marketing providers
Security providers
IT and website maintenance providers
Professional advisors, such as accountants, lawyers, or compliance consultants
These providers may access personal information only as needed to provide services to us or as otherwise permitted by law.
4.2 Payment Processors
When you make a purchase, your payment information may be collected and processed by third-party payment processors. These processors may use your information to authorize payment, prevent fraud, process refunds, handle disputes, and comply with legal obligations.
Endryx does not control the privacy practices of payment processors. Please review the privacy policies of the payment methods available at checkout.
4.3 Shipping and Fulfillment Partners
We may share your name, shipping address, email address, phone number, order details, and delivery information with shipping carriers, fulfillment partners, or logistics providers so your order can be processed and delivered.
4.4 Analytics and Advertising Partners
If enabled on our website, we may use analytics or advertising tools to understand website traffic, measure marketing performance, improve customer experience, or show relevant ads.
These tools may collect information such as IP address, device data, browsing behavior, pages viewed, purchase activity, or cookie identifiers.
Depending on the privacy laws that apply to you, certain advertising or analytics activities may be considered “sharing,” “targeted advertising,” or “sale” of personal information even when no money is exchanged. Where required, you may have the right to opt out of those activities.
4.5 Legal Compliance and Protection
We may disclose personal information when we believe it is necessary to:
- Comply with law, regulation, subpoena, court order, or legal process
- Respond to lawful government requests
- Enforce our Terms & Conditions and policies
- Protect against fraud, abuse, security threats, or illegal activity
- Protect the rights, safety, property, or interests of Endryx, customers, or others
- Investigate chargebacks, payment disputes, or suspicious activity
- Defend or pursue legal claims
4.6 Business Transfers
If Endryx is involved in a merger, acquisition, sale, financing, restructuring, transfer of assets, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
5. We Do Not Sell Personal Information for Money
Endryx does not sell personal information in the ordinary sense of exchanging customer personal information directly for money.
However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly. If our use of advertising cookies, pixels, analytics tools, or marketing partners is considered a sale or sharing of personal information under applicable law, you may have the right to opt out.
You may contact us at support@endryx.com with privacy requests.
6. Cookies and Your Choices
Most browsers allow you to control cookies through browser settings. You may be able to block, delete, or limit cookies.
Please note that disabling certain cookies may affect website functionality, including cart, checkout, login, saved preferences, and security features.
Depending on your location and the tools active on our website, you may also see cookie banners, consent tools, browser opt-out signals, or privacy preference options.
7. Marketing Communications
If you sign up for marketing emails, we may send you promotional messages about Endryx products, drops, offers, updates, or news.
You can unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us at support@endryx.com.
Even if you unsubscribe from marketing emails, we may still send transactional or service-related messages, such as order confirmations, shipping updates, support replies, policy updates, security notices, or account-related messages.
8. Text Messages and SMS, If Offered
If Endryx offers SMS or text-message updates and you choose to sign up, we may use your phone number to send order updates, promotional messages, or service messages, depending on your consent and the program terms shown at signup.
Message and data rates may apply. You may be able to opt out by replying STOP or following the instructions provided in the message.
Do not include this section in your expectations unless SMS features are actually enabled on the website.
9. User Content, Reviews, and Testimonials
If you submit reviews, testimonials, comments, photos, feedback, or other content, that content may be visible to others if published on our website, social media, advertising, or marketing materials.
Do not submit private or sensitive personal information in reviews or public comments.
We may moderate or remove content that violates our Terms & Conditions, contains private information, appears fraudulent, contains spam, is unlawful, infringes rights, or is abusive.
10. Data Retention
Endryx retains personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Fulfilling orders
- Providing customer support
- Maintaining business records
- Complying with tax, accounting, and legal obligations
- Resolving disputes
- Preventing fraud and abuse
- Enforcing our policies
- Improving website operations
Retention periods may vary depending on the type of information, the purpose of processing, legal requirements, and business needs.
When personal information is no longer reasonably needed, we may delete, anonymize, or securely retain it as permitted by law.
11. Data Security
Endryx uses reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, payment system, hosting service, or electronic storage method is 100% secure. We cannot guarantee absolute security.
You are responsible for keeping your account login information confidential and for using secure devices and networks when accessing our website.
If you believe your account or information has been compromised, contact us immediately at support@endryx.com.
12. Children’s Privacy
Endryx is not intended for children under 13 years old.
We do not knowingly collect personal information from children under 13. If we learn that we collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.
If you believe a child under 13 has provided personal information to us, contact us at support@endryx.com.
13. Your Privacy Rights
Depending on where you live, you may have certain privacy rights under applicable law. These rights may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of personal information
- Request a copy of personal information
- Request information about how we collect, use, and disclose personal information
- Opt out of certain marketing communications
- Opt out of certain targeted advertising, sale, or sharing activities where applicable
- Restrict or object to certain processing where applicable
- Withdraw consent where processing is based on consent
- Appeal a privacy request decision where required by law
These rights are not absolute and may depend on your location, the type of information, our legal obligations, and applicable exceptions.
To submit a privacy request, email us at:
Please include your name, email address, request details, and enough information for us to verify and respond to your request.
14. California Privacy Notice
This section applies only to California residents where the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to Endryx.
Depending on whether the law applies to our business, California residents may have rights to:
- Know what personal information is collected
- Know how personal information is used
- Know what personal information is disclosed and to whom
- Request access to personal information
- Request deletion of personal information
- Request correction of inaccurate personal information
- Opt out of sale or sharing of personal information
- Limit use of sensitive personal information where applicable
- Not be discriminated against for exercising privacy rights
Categories of personal information we may collect include:
- Identifiers, such as name, email, phone number, billing address, shipping address, IP address, and account identifiers
- Commercial information, such as products purchased, order history, cart activity, and customer support history
- Internet or network activity, such as website usage, pages viewed, browser data, cookies, and device information
- Geolocation information, such as approximate location based on IP address
- Payment-related information processed by payment providers
- Customer communications and support information
- User-submitted content, such as reviews or feedback
- Inferences, such as product interests or shopping preferences
We use these categories for the business and commercial purposes described in this Privacy Policy.
We do not knowingly sell personal information for money. If advertising or analytics activities are considered sale or sharing under California law, you may request to opt out by contacting support@endryx.com.
We do not knowingly sell or share the personal information of consumers under 16 years old.
15. European Economic Area, United Kingdom, and International Visitors
If you access endryx.com from outside the United States, your personal information may be processed in the United States or in other countries where our service providers operate.
Privacy laws in those countries may be different from the laws in your location.
Where the General Data Protection Regulation, UK GDPR, or similar laws apply, our legal bases for processing personal information may include:
- Performance of a contract, such as processing and shipping your order
- Legitimate interests, such as operating the website, preventing fraud, improving services, and responding to customer inquiries
- Consent, such as certain marketing emails or non-essential cookies where required
- Legal obligations, such as tax, accounting, consumer protection, or compliance requirements
Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, request portability, or withdraw consent.
To exercise these rights, contact support@endryx.com.
16. Do Not Track and Global Privacy Controls
Some browsers offer “Do Not Track” signals. Because there is not one consistent industry standard for Do Not Track, our website may not respond to all Do Not Track signals.
Where legally required and technically feasible, we may honor recognized browser-based opt-out preference signals, such as Global Privacy Control, if our website tools support them.
17. Third-Party Websites and Social Media
Our website may link to third-party websites, apps, platforms, or social media pages, including platforms such as Instagram, TikTok, Facebook, Pinterest, Google, payment processors, or shipping carriers.
We are not responsible for the privacy practices, security, policies, content, or actions of third parties.
If you interact with Endryx through a third-party platform, that platform may collect and process your information according to its own privacy policy.
18. Payment Security
Payments may be processed through secure third-party payment providers. Payment providers may use encryption, tokenization, fraud screening, and other security tools.
Endryx does not intentionally store full card numbers on our own servers.
Please use secure networks and trusted devices when entering payment information.
19. Fraud Prevention and Chargeback Protection
To protect customers and our business, we may use personal information to detect, prevent, investigate, and respond to fraud, abuse, unauthorized transactions, suspicious activity, chargeback abuse, policy violations, or security threats.
This may include sharing relevant order, payment, shipping, communication, and policy information with payment processors, fraud-prevention tools, banks, card networks, shipping carriers, legal advisors, or dispute platforms.
20. Legal Requirements and Business Records
We may retain and use personal information as necessary to comply with legal obligations, including tax, accounting, order recordkeeping, consumer protection, fraud prevention, dispute resolution, and regulatory requirements.
We may also preserve information where reasonably necessary to establish, exercise, or defend legal claims.
21. Changes to This Privacy Policy
Endryx may update this Privacy Policy from time to time.
When we update the policy, we will revise the effective date at the top of this page. Changes become effective when posted unless otherwise stated.
Your continued use of endryx.com after changes are posted means you accept the updated Privacy Policy.
22. Contact Us
If you have questions about this Privacy Policy, your personal information, or your privacy rights, contact us at:
Endryx Customer Support
Email: support@endryx.com
Website: endryx.com
Please include enough information for us to understand and respond to your request.
Short Summary
Endryx collects information needed to operate our online store, process orders, ship products, provide support, prevent fraud, improve the website, and communicate with customers.
We may share information with service providers such as payment processors, shipping carriers, hosting providers, analytics tools, email tools, and fraud-prevention services.
We do not sell customer personal information for money. Some advertising or analytics tools may be considered “sharing” or “targeted advertising” under certain privacy laws, and customers may have opt-out rights where applicable.
Customers may contact support@endryx.com to ask privacy questions or submit privacy requests.
